A certified translation office is a precision service business built around individual and corporate clients handing over documents — certificates, contracts, official and government papers — for translation between languages with an official certified stamp, then delivered back on a set date, often as a paid rush job. Unlike retail, every request here is its own project, with its own assigned translator, deadline and price calculated by page or word count.
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From the moment a document arrives and is logged as its own job in Projects — source and target language, word count and deadline all set — it's assigned to a specific translator and tracked stage by stage through to final certification. On delivery, the system issues the e-invoice directly to the client, whether a one-off individual or a corporate account with recurring work, while the freelance translator's pay is logged automatically in HR based on pages completed. That way every request is followed from intake to handover without a document or a deadline slipping through.
Every document received is logged as its own project with a source and target language, word count and delivery deadline, so its status is tracked from intake through to final handover without a request getting lost between translators.
Jobs are assigned to in-house and freelance translators by language pair and current workload, with each translator's pay calculated automatically in HR based on the pages or words they complete.
Each job is priced by document type and page or word count, with rush fees or certification and official stamp charges added before the e-invoice is issued to the client.
One-off individual clients are tracked alongside corporate accounts that send recurring batches of documents on credit terms, with a clear running statement for every repeat client.
Departments switched on automatically on top of Sales, Customers and Financials — the core three every business gets anyway — to cover what a Certified translation office specifically needs.
Booking and tracking customer appointments
Not a generic invoice template — a Certified translation office invoice carries the fields you actually need.
The same Artos departments, with fields and screens tuned to how each one works.
Every business in this sector has its own page and its own photo.
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