A medical diagnostic lab processes hundreds of samples a day, blood, urine and others, each tied to a test request carrying the patient's name, the referring doctor, and the panel ordered. Unlike a clinic, the service is paid for against a result delivered later rather than an exam performed on the spot, so success hinges on matching every sample to its request accurately and turning results around fast.
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The cycle starts with registering the patient and linking their sample to a specific test request that names the panel and the referring doctor, with the e-invoice issued either on sample receipt or on result delivery depending on the lab's policy. During testing, reagents and consumables are deducted from Inventory automatically, with an alert before any reagent runs low or nears its expiry date, and once a result is ready it's logged to the patient's file and released for pickup or sent straight to the referring doctor.
Every sample is logged under its own request number linking it to the patient's name, the panel ordered and the referring doctor the moment it's received, so results never get mixed up between patients or a sample lost mid-process.
The e-invoice is issued either at sample receipt or on final result delivery depending on the lab's policy, with insurance contracts or referring-doctor accounts consolidated and billed monthly where needed.
Lab technicians' shifts are scheduled around the clock, with attendance and pay tracked through HR, and each batch of tests logged against the technician responsible, so accountability is traceable if a result is ever questioned.
Stock levels of chemical reagents, collection tubes and test kits are tracked in Inventory with early alerts before they run out or their expiry date approaches, so no test is ever held up by a reagent suddenly running short.
Departments switched on automatically on top of Sales, Customers and Financials — the core three every business gets anyway — to cover what a Medical diagnostic laboratory specifically needs.
Booking and tracking customer appointments
Not a generic invoice template — a Medical diagnostic laboratory invoice carries the fields you actually need.
The same Artos departments, with fields and screens tuned to how each one works.
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